I just read a really great article by John Jantsch in his "Duct Tape Marketing" blog that shows how storytelling can be used to promote even the most unlikely of products.

The article, which is called Blogging Customer Stories, is about a New Hampshire Sign Making company named Lincoln Sign Company.

What Lincoln Signs does that is unique is they blog about the process of creating custom signs for their customers. As they put it, "we are using our blog to sell the EXPERIENCE of getting a sign.” As they blog about a customer's sign, they are, of course, giving the customer additional exposure, but they are also creating a case study about the sign and the details of making it.

For Lincoln Sign Company, they benefit because they create web content, get traffic from search engines, and enhance to value of their signs. Here are some more quotes from Lincoln Sign Company's blog:

"It has been said that the best marketing one can have is for a customer to want to tell your story to someone else. We want to provide a tool to help people tell a story about your business."

“At the end , you get more than a sign, you get a sign, AND the story of how that sign was made.”

"Telling the story of these signs being made educates a potential customer about the process and care that is taken in presenting their "brand" to the world. There are days we wish we could give anyone thinking about purchasing a sign a tour of our shop, and this weblog is our opportunity to do just that."

COPYRIGHT © 2008, Charles Brown
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